We’re a web design studio in the Romford and Hornchurch area of Essex, UK and we find that many people invest into a new website but what they don’t invest in is the maintenance and marketing of the website.
The decisions not to invest in website support are:
- It’s an additional cost.
- We don’t need it.
It usually hits home within a year when:
- The site has been hacked
- The system has become outdated
- The website has become stale with old content and no visits
If you’re a website owner then it’s a wise decision to get some sort of after support to keep your website running smoothly but also to make full use of your website and maximise on possible sales.
If you run a consultancy site, website support will help market the site as well as keep it up to date as a working tool.
If you run an e-commerce site, web and design support should be a priority because you’ll be needing new graphics on a constant basis.
You’ll also need web development and maintenance to ensure problems are fixed (and there will be problems).
For any business, the most important aspect is supporting yourself.
To avoid on-going costs, everyone asks for a site that they can update themselves but to be honest no one ever updates it themselves.
A year goes by and the website you had built is now an old sitting duck that incurrs further costs to bring it back upto date, if even possible.
You can try updating the site yourself but you’ll find hat its hard work, requiring expert knowledge and time.
The time you waste on doing it yourself is one problem but the mediorce results are also another.
Don’t hold out, don’t waste time and don’t waste your business.
Make the most of your website with on-going website support.
At Conceptstore.co.uk we provide on-going creative support, technical support and website support and website rescue services for all of our clients whether they’re based in Romford, Hornchurch, Essex or anywhere in the UK:
Website maintenance is the task of keeping your site up to date, secure and online technically.
We do this by updating your website system and installing security patches as and when they are released.
We also install additional security software and take extra measures to ensure your website stays safe and online.
Just in case something does happen to your website, we also create website backups of your website with an additional monthly archived backup just to be on the safe side.
Should anything happen, we have processes and procedures to solve problems quickly and keep your website online.
Creative Support and Website Support
Whilst our website maintenance keeps your website online, we also want your website to be used by you and your customers so you can generate sales.
To do this we provide creative support and website support.
Creative support covers design and marketing tasks on and offline with professional graphic design services.
If you find yourself needing a new business card, flyer or some additional work documents then our creative support package ensures you get what you want, when you want it without additional fees.
Likewise, if you need a new webpage, new web graphics or even a new website altogether, there’s no need for you to try and do it yourself.
Our website support package means that we can use our creative and technical skills to update your site for you as and when you need updates.
In addition, we carry out webmaster duties to handle any technical problems your site may be facing at any given time.
Website rescue services
Many of our clients came to us because they were left in the lurch.
Their old web designer disappeared and would no longer help them or their old web designer just didn’t finish the job.
They were stuck and needed help and to be honest didn’t know who to turn to.
More often than not, these clients are referred to us by existing clients and we advise on how to solve the problem free of charge.
We look into the problem ourselves and fix the issues where possible.
If you find yourself left in the lurch and needing website support then get in touch.